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Privacy policy

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Privacy policy

This privacy policy is applicable to all webpages on Sugatsune Japan’s international site with the domain of: //www.sugatsune-intl.com/, hereafter called “The Website”.

Personal Data Protection

Usage of this site is not dependent on submitting personal data. Your personal data will only be collected and processed with your permission and when you voluntarily submit it. Some portions of The Website, however, are not be accessible without submission. Inquiries and requests processed through our website require personal data during submission. This data is used to assign the correct staff member to your inquiry or request and also ensure they have relevant information.

CAD data downloads require you to submit personal information during sign up. This data is used to prevent fraud and may also be used for marketing purposes. You have a right to not receive any irrelevant marketing communications. If you feel like you are receiving marketing communications that you have not given permission for, please contact us at global_pr@sugatsune.co.jp.

CAD data, personal information, inquiries and requests are stored in our servers in Japan and may be shared with other companies that are part of the Sugatsune group. These include*:

Sugatsune EU
Sugatsune UK
Sugatsune America
Sugatsune Canada
Sugatsune India
Sugatsune Shanghai

*Please note that this list is subject to change.

Personal data that is collected through The Website will only be shared with the affiliated companies of our corporate group and with external third parties where it is necessary in the fulfillment of a contract or requested service and if you have given your consent. You have the right to revoke consent at any time.

We do not use any form of automation or automatic marketing.

Due to the lengthy standard expected lifetime of our products, we will retain this data for 20 years. You have the right to rectify any data that is out of date. You also have the right to request erasure. For these types of requests, please contact us at global_pr@sugatsune.co.jp. We will respond within 20 business day.

You have the right to access your data and know what we data we have. You can receive a digital or print copy of your data for a processing fee of €10.

For more information on personal information requests: https://ico.org.uk/for-the-public/personalinformation/

Data Security

We take industry standard methods to protect our data from any type of unauthorised access. Nonetheless, there is no absolute guarantee to protect against unauthorised access. In the rare case of any type of data breach, we will make every reasonable attempt to contact you within 72 hours.


This site uses Google Analytics to analyse the ways in which The Website is used, to identify trends and to improve the user experience. The data is anonymous but contains information on:

  1. The pages that were visited

  2. The time spent on those pages

  3. Whether you have visited the site before

  4. The city from which access is happening

  5. Browser and loading time information

The information stored does not contain IP addresses and our URLs do not contain personal information. We will not use Google Analytics data to connect with other data that could personally identify you. We do not allow any of our subsidiaries or affiliated companies to use this data in a way that could identify you.

Google Analytics’ privacy policy can be found here: https://support.google.com/analytics/answer/6004245?hl=en , terms of service can be found here: https://www.google.com/analytics/terms/gb.html

You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout?hl=en Opting out will not affect your ability to use this site in any way.

Copyright © SUGATSUNE KOGYO CO.,LTD. All rights reserved.


Copyright © SUGATSUNE KOGYO CO.,LTD. All rights reserved.